Frequently Asked Questions
Everything you need to know about shopping with ALL2MART
Q.Will the gold plating fade or turn black?
All our jewellery features 22K micro gold plating with an anti-tarnish e-coating. With proper care (keeping away from water, perfumes, and direct sweat), your pieces will retain their shine for years without turning black.
Q.Is Cash on Delivery (COD) available?
Yes, Cash on Delivery is available across 26,000+ Indian pincodes. You can pay via cash or UPI directly to the delivery courier.
Q.Are your jewellery items hypoallergenic?
Yes! All items are manufactured using skin-safe, nickel-free, and lead-free brass or copper alloys suitable even for sensitive skin.
Q.Do choker necklace sets include matching earrings?
Yes! Every choker and necklace set on ALL2MART comes complete with a matching pair of earrings. Grand bridal sets also include maangtikkas or haathphool as mentioned in product descriptions.
Q.Can I track my order once placed?
Yes, you can track your order status anytime using our Track Order tool with your Order ID or by visiting the My Orders section in your account.
Q.How do I return or exchange an item?
You can initiate a return or exchange within 7 days of delivery by writing to care@all2mart.com or messaging our WhatsApp concierge at +91 98765 43210.